Terms of Use

These Terms of Use apply to airconditioninghelensvale.com.au (Air Conditioning Helensvale), operating under a fully licensed, insured and ARC-certified business, Lic #83326, ARC #L160535. We comply with the Australian Consumer Law (ACL) and Queensland fair trading legislation in how we present and operate this website.

By using this website, you agree to be bound by these Terms of Use. If you do not agree, please do not use the site. These terms apply to your use of the website only, and are separate from the terms of any quote or job you book with us, which are confirmed in writing at the time.

You may browse this website for personal, non-commercial purposes, including researching our air conditioning services before contacting us. You may not scrape, copy, or republish the site's content, including our text, images, pricing framing, or page layout, without our written permission. You may not attempt to compromise the security or functionality of the site, including attempting to access areas of the site not intended for public use or interfering with how the contact form operates. You may not use the contact form for spam, harassment, or any unlawful purpose, and we may block or ignore any submission we reasonably believe breaches this rule.

The website content, layout, images, and brand identity are owned by the operator of this website. The licence number, ARC certification number, business name, and any trade marks displayed on this site are the property of the operator. You may not reproduce, modify, or redistribute this content without our written permission. Third-party content, such as air conditioner manufacturer logos referenced on our service, type and brand pages, remains the property of the respective manufacturer.

We take reasonable care to ensure the information on this website is accurate at the time of publication. Service descriptions, indicative pricing references, and turnaround times mentioned on this website are general guidance only, and can vary depending on your property, the system involved, and current demand. Actual pricing and timing are confirmed in writing, on site, before any work begins. We may update this website at any time without notice, including to correct an error or reflect a change in our services.

This website does not constitute personalised air conditioning advice for your specific property. It is intended to help you understand what we do and how we work, not to replace an on-site assessment. If you have a specific air conditioning concern, please call us on (07) 5661 9525 so we can assess it properly.

The information on this website is general in nature and is not intended as DIY air conditioning instruction. Air conditioning work is regulated in Queensland: handling refrigerant requires ARC certification, and the electrical connection of an air conditioner must be performed by a licensed electrician in accordance with the AS/NZS 3000 Wiring Rules. Attempting to install, gas up, or repair an air conditioner yourself can cause property damage, refrigerant exposure, fire or electric shock risk, a voided manufacturer warranty, or a breach of compliance obligations.

If you have an air conditioning issue, call Air Conditioning Helensvale on (07) 5661 9525. We will assess the issue and provide clear, fixed pricing before any work begins.

This website may link to third-party websites, such as air conditioner manufacturer brand pages, or council and government sites for compliance information. We do not control these third-party websites and are not responsible for their content, accuracy, or privacy practices. Following a third-party link is at your own risk.

This network does not offer or embed any finance, credit, or buy-now-pay-later product. We do not lend money or assess credit as part of this website or our air conditioning services.

We back our workmanship with a guarantee on work performed by our licensed, ARC-certified team. Full details of what the workmanship guarantee covers, and what it does not cover, are set out on the relevant service pages of this website and confirmed in writing on your quote. The terms confirmed at the time of quotation govern any guarantee claim, so if there is ever a difference between this website and your quote, the quote applies.

Nothing in these Terms of Use excludes, restricts, or modifies any consumer guarantee, right, or remedy under the Australian Consumer Law that cannot lawfully be excluded. To the extent permitted by law, our liability for breach of any guarantee that cannot be excluded is limited to the supply of the services again, or payment of the cost of having the services supplied again.

To the extent permitted by law, we are not liable for:

• Indirect, incidental, or consequential losses arising from your use of this website
• Loss caused by inaccurate or out-of-date information on this website, which is general guidance rather than personalised advice
• Loss caused by third-party websites or services linked from this website
• Loss caused by your failure to call us and obtain a proper quote before acting on information from this website

This clause does not affect our obligations under any consumer guarantee that cannot lawfully be excluded under the Australian Consumer Law.

By submitting the contact form, you confirm that the information you provide is accurate and that you are authorised to provide it. We use the information solely to respond to your enquiry, in accordance with our Privacy Policy. We do not on-sell your contact details to third parties.

These Terms of Use are governed by the laws of Queensland. Any dispute arising from these terms, or from your use of this website, is subject to the exclusive jurisdiction of the courts of Queensland.

We may update these Terms of Use at any time. Updates will be reflected on this page with a new "last updated" date. Your continued use of this website after an update constitutes acceptance of the updated terms.

• Business: Air Conditioning Helensvale
• Operating under: A fully licensed, insured and ARC-certified business, Lic #83326, ARC #L160535
• Phone: (07) 5661 9525
• Website: airconditioninghelensvale.com.au

For questions about these Terms of Use, please call us or use the contact form on this website.